Privacy Policy

Last updated: December 2024

1. Introduction

PillPaw ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our pet medication reminder application.

2. Information We Collect

The App may collect and store the following types of information:

  • Pet Information: Names, species, breeds, and health details you provide
  • Medication Data: Medication names, dosages, schedules, and administration logs
  • Device Information: Device type, operating system, and app version for troubleshooting
  • Usage Data: How you interact with the App to improve functionality

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the App's functionality
  • Send medication reminders and notifications
  • Generate medication history reports
  • Improve the App's features and user experience
  • Respond to support requests

4. Data Storage

Your pet and medication data is primarily stored locally on your device. We do not automatically upload your personal pet health information to external servers unless you explicitly choose to use cloud backup features or export functionality.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • When you explicitly request data export
  • To comply with legal obligations
  • To protect our rights or the safety of users

6. Consent to Share Consumption Data with Apple

By using our app and making in-app purchases, you consent to our sharing of data regarding your usage and consumption of purchased content with Apple, as part of our efforts to resolve refund requests. This information may include details about how you have accessed and interacted with the purchased content. The purpose of sharing this data is to help Apple make an informed decision regarding refund requests. We ensure that such data sharing is done in compliance with Apple's policies and only as necessary to process your requests.

7. Data Security

We implement appropriate security measures to protect your information. However, no method of electronic storage is 100% secure. We encourage you to use device-level security features such as passcodes and biometric authentication.

8. Your Rights

You have the right to:

  • Access your data through the App's export features
  • Delete your data by removing the App from your device
  • Opt out of non-essential notifications through device settings
  • Request information about data we may have collected

9. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date. Continued use of the App after changes constitutes acceptance of the modified policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through our Support page.